Website Privacy Policy
The Privacy Policy informs you about the information we collect from you when you use our website. In collecting this information, we act as a personal data controller and, by law, we are obliged to provide you with information about us, the purpose and manner in which we use your data and the rights you have over your personal data.
Our data protection policy and practices focus on the appropriate and lawful processing, exchange and storage of personal information and at the same time on ensuring its confidentiality, integrity and availability.
Therefore, by reading the privacy policy, you will learn all your rights and all information in relation to the processing of personal data.
The data privacy policy is based on the following data protection principles:
The processing of personal data will be carried out in a lawful, fair and transparent manner;
Personal data will be collected only for specified, explicit and legitimate purposes and will not be further processed in a manner incompatible with those purposes;
Personal data will be collected in an adequate, relevant and limited to the information necessary for the purposes of processing;
Personal data will be accurate and, where necessary, kept up to date;
All necessary steps will be taken to ensure that inaccurate data are erased or rectified without delay;
Personal data will be kept in a form which permits identification of the data subject and for no longer than the period for which the personal data are processed;
All personal data will be kept confidential and stored in a manner that ensures the necessary security;
Personal data will not be disclosed to third parties except where necessary for the purpose of providing services;
Data subjects have the right to request access to personal data, rectification and erasure, opposition to or restriction of data processing, as well as the right to data portability.
Personal data:
Personal data means any information that can be linked to an identified or identifiable natural person (data subject). Personal data includes all types of direct or indirect information (i.e. used in conjunction with other data) relating to the data subject, such as name, date of birth, addresses, e-mail addresses, telephone numbers, etc.
1. Who are we?
Organization name: | AGENTIA DE PROPRIETATE INDUSTRIALA TAS SRL |
Trade Register registration number: | J12/805/2016 |
identification code: | 35702849 |
Headquarters address: | Cluj-Napoca, str. Mihai Veliciu, ap. 1, jud. Cluj |
E-mail: | office@agentiatas.ro |
Phone: | 0745 160 163 |
The contact details of our Data Protection Officer (DPO) are:
Adina Țimonea, email address: office@agentiatas.ro
2. How do we use your information?
2.1. When you use our website
When you use our website to search for our products and services and to view the information we provide, a number of cookies are used by us (first party cookies) and by third parties (third party cookies) to enable the website to function, to collect useful information about visitors and to provide you with the best possible experience when using our website.
2.2. What are cookies?
Cookies are small text files that are placed on the user’s device to track usage and record preferences. Our cookies do not contain information that can identify individuals. We collect certain information automatically through the use of cookies and tracking technologies such as Internet Protocol (IP) addresses, browser type, Internet Service Provider (ISP), referring/exit pages, pages viewed on our site (e.g. HTML pages, graphics), operating system, date/time and/or clickstream to analyze overall trends and administer the site. Site users can control the use of cookies at the browser level, but if the user decides to disable cookies, this action will result in a limitation of certain features and functions on our website and services.
Some of the cookies we use are strictly necessary for our site to function and we do not ask for your consent to place them on your computer.
However, for those cookies that are useful but not strictly necessary, we will always ask for your consent before placing them.
In addition to the cookies we use, working with third parties to provide you with a timely experience, they place various cookies on your computer, but only with your consent. These are shown below.
For more information about the use of cookies, see our cookie policy. (link will be created)
2.3. When you submit a request through our website
When you order or purchase a service from our website, we will ask you to provide us with personal information, which may include your name and surname, date of birth, gender, address, details of the identity document used (ID card or passport), telephone number, email address, credit card information and nationality, billing details, including CNP, a copy of the identity card of the person paying with cash/card through the POS at our headquarters, as applicable.
When you write to us, using the forms on our website, we ask you to provide us with your contact details: first and last name, email address, phone number.
We use this information to respond to your request, including providing information about our products and services. We may send you an email several times after you have made a request, to ensure that we have answered your question and to improve our user experience.
When you visit our website, we automatically collect certain information, which includes, but is not limited to, your IP address, cookie information, specifically the date and time you accessed our services, the hardware, software or browser you are using and information about your computer’s operating system, such as your language settings and the location from which you access our services.
When you purchase a service or request a quote from our site, you may also place an order for other people, whose details you provide to us as part of the process, or you may purchase a service on behalf of someone else. In these circumstances, it is your responsibility to ensure that the person whose personal data you have provided is informed of this and has understood and accepted how we use that information, as described in the Privacy Policy.
3. What do we do with personal data?
Providing our services
First, we use your personal data to provide you with the services you have ordered.
Communicating with you
We use personal data to contact you in relation to the services you have purchased from us. We may contact you by email, post, telephone or text message. The method depends on the contact information you have previously shared with us and the method by which you contacted us.
Reasons for which we may contact you include:
to manage the services you have purchased;
to confirm the details of your order with you;
to provide free advice and recommendations
Policy approved on: | 24/07/2025 |
The policy becomes operational from the date of: | 24/07/2025 |
Our data protection policy and practices focus on the appropriate and lawful processing, exchange and storage of personal information and at the same time on ensuring confidentiality, integrity and availability.
Our website is in compliance with the General Data Protection Regulation (“GDPR”), (Regulation (EU) 2016/679).
For any further questions regarding how personal data is processed, please contact: Phone 0745 160 163 or email: office@agentiatas.ro.